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Instructor: Mary Morgan, M. S., Indiana University, University of Phoenix business faculty and Life Coach

Working with people

 *Active listening is identified as a basic skill in Indiana's Career Guide

 

 

 

 

Business Communication Certificate Program

 

Required Courses:

Essential Business Communications
(this page)

Contemporary Communication

(this page)

 

Total CEUs from required courses: 3.0

 

0937A: A one-time, non-refundable $25 registration fee is required. For more information and a certificate planning sheet, call 574-520-4261.

 

 

 

 

 

   ONLINE OPTIONS

Classes begin the third Wednesday of every month; $107 each course.
www.iusb.edu/~cted/online

no discounts or refunds
for online classes 

Fundamentals of Technical Writing

Learn the skills you need to succeed in the well-paying field of technical writing.

 

Writing Great Technical Documents

Learn how to choose the right words, write powerful sentences and paragraphs that flow, using technical terms.

 

The Keys to Effective Editing

If you aspire to be an editor, this course will teach you the fundamentals of top-notch editing for both fiction and nonfiction.

 

Grammar Refresher

Gain confidence in your ability to produce clean, grammatically correct documents and speeches

 

Administrative Assistant

Fundamentals

This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics.

 

Effective communication is important to your success
at any job you may seek.   

BUSINESS COMMUNICATION

Essential Business Communication

Contemporary Communication Issues

Online classes

 

Business Communication In-House Training

for your Company or Organization

Contact Carolyn Fermoyle at cfermoyl@iusb.edu or 574-520-4191

 

 

Contemporary Communication Issues


These four cutting edge topics combined with the eight Essential Business Communication modules complete the Business Communication Certificate.

It is strongly suggested you complete Essential Business Communication BEFORE taking Contemporary Communication Issues
Instructor: Mary Morgan
, see Essential Business Communication

 

Module 1:
Communication and Technology
How do mass media, e-mail, instant messaging and other technology tools affect the spoken and written word? What are future trends to look out for?

4X-0932A1: Tuesday, October 28, 6-8:30 pm; 2.5 hours/.25 CEU; Room:AI001, Management Training Center; $49 (no additional discount)

Module 2:
Communicating Across the Generations
It is essential that you understand the differences between what Baby Boomers, Generation X and the Millennial want and how they communicate. Devise strategies to appeal to each generation.

4X-0932A2: Tuesday, November 4, 6-8:30 pm; 2.5 hours/.25 CEU; Room:AI001, Management Training Center; $49 (no additional discount)

Module 3:
Cultural Communication
How does the brain affect how we communicate? Learn the best ways to handle gender and cultural communications so that you can minimize offending words and phrases.

4X-0932A3: Tuesday, November 11, 6-8:30 pm; 2.5 hours/.25 CEU; Room:AI001, Management Training Center; $49 (no additional discount)

Module 4:
Coping with Change
Refusing to change may be your biggest barrier to improving communication. Find and examine your “stuck” places. Devise a plan to make realistic improvements and change.

4X-0932A4: Tuesday, November 18, 6-8:30 pm; 2.5 hours/.25 CEU; Room:AI001, Management Training Center; $49 (no additional discount)

Modules are available individually or as a group.
A special discounted fee of $139 is available to those who register for all four modules.
No other discounts apply to the group or individual modules.

4X-0932A: Four Tuesdays, October 28-November 18, 6-8:30 p.m.
10 hours/1.0 CEU
Room:AI001, Management Training Center
Fee: $139 (includes materials and parking, no additional discount for group or individual modules)


IU South Bend Extended Learning Services | 574-520-4261 | 1700 Mishawaka Avenue, South Bend, IN 46615
 
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