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Supervisory Management Certificate

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Note: All times listed are South Bend Time

Spring 2008
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Spring 2008 Class Schedule

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Grow Your Supervisory Skills                                     Working with people    

Supervision Classes - Spring 2008

Basic Supervision

Team Building - Workshop

Stepping Up to Supervision - Workshop

Online Classes

 

 

Basic Supervision

 

Supervision In-House Training for Your Company or Organization
Contact Carolyn Fermoyle at 574-520-4261 or cfermoyl@iusb.edu


We have assembled an outstanding team of supervision instructors for this modular approach to Basic Supervision. For the most complete knowledge, or if you are pursuing the Supervisory Management Certificate, take all nine modules. Modules can also be taken in bundles of three or six.

 

Module 1
Tuesday, February 5 
  
The Role of the Supervisor
What is expected from the supervisor in any organization is leading the improvement effort. Explore the basics that will set you apart.

 

Leader: T.F.McGillicuddy, M.L.S., Indiana University; vice president, human resources, Skyline Corp.

Module 4
Tuesday,
February 26   
Communication Skills
Employees want to be talked to. Employees want to be heard. Discover the best ways to effectively communicate with them.
 

Leader: Kara J. McClure, master’s degree, University of Michigan; human resource director, Welch Packaging

Module 7
Tuesday, March 18
  
Time Management
Develop a time management strategy to balance your work priorities with those of your colleagues and employees.

Leader: Mary Morgan. See Communicating Expectations

 

Module 2
Tuesday, February 12
 
Personality Styles
Learn what makes people "tick" and what ticks them off.

 

Leader: Carolyn Fermoyle,  M.B.A., Indiana University; program manager and trainer, IU South Bend Extended Learning Services

 

 

Module 5
Tuesday, March 4
 
Communicating Expectations and Giving Instructions

Clarify exactly what you want from employees by stating your expectations in specific, observable actions that can be measured.
 

Leader: Mary Morgan, M. S., Indiana University, University of Phoenix business faculty and Life Coach.

 

Module 8
Tuesday, March 25
  
Doing Delegation
Get work done through others and banish the "demons of delegation."
 

Leader: Kara McClure. See Communication Skills.

 

Module 3   
Tuesday, February 19

Motivating Yourself and Others
Create a motivating environment for your work group and yourself

 

Leader: Carolyn Fermoyle,  see Personality Styles.

 

 

Module 6
Tuesday, March 11
  
How to Identify and Control Problem Employees
When you recognize problems in your group-what do you do next? Understand the serious impact of those who cause damage to your effectiveness as a supervisor and find out what to do to gain control.

 

Leader: T.F.McGillicuddy, see The Role of the Supervisor

 

Module 9
Tuesday, April 1
  
Meeting Management
Utilize and have a strategy for every moment you meet with your work group.
 

Leader: Carolyn Fermoyle. See Personality Styles.  

Note: This course can be used for the Human Resources: Best Practices requirement of the Human Resources Practitioner Certificate. Required for the Supervisory Management Certificate; anyone my enroll.

 

1W-0060A:  (Modules 1-9)  9 Tuesdays, Feb. 5 - April 1, 7-9 p.m.; 18 hours/1.8 CEUs
NEW ROOM: NS107
Fee: $289 (includes extensive materials and parking, no additional discount)             
Click here to Enroll Online
OR
1W-0060AA:
Choice of 6 modules: $208 (
no additional discount)
OR
1W-0060AB:
Choice of 3 modules; $115
(no additional discount)


  

IU South Bend Extended Learning Services | 574-520-4261 | 1700 Mishawaka Avenue, South Bend, IN 46615
 
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