BUSINESS AND PROFESSIONAL DEVELOPMENT

Supervisory Management

Supervisory Management Certificate
Basic Supervision (9 modules)
NEW! How to Build a Positive Attitude and KEEP the Darn Thing
NEW! Accident Prevention and Safety-Conscious Supervision
NEW! The Spirit of Customer Service
NEW! Legal Aspects of Supervision
NEW! Accountability in Action
Stepping Up to Supervision
Beyond Lip Service: Customer Service That Makes Them Say "Wow"

Executive Training / Management

Leading in Challenging Times
Cool Head, Warm Heart: Stress Management When the Heat is On

Communication

NEW! The World of Professional Speaking
NEW! Working Together, Better Than Ever: Communications and Teambuilding
NEW! Body Language-Read It, Use It
NEW! Language of Influence

Essential Business Communication Modules:
Looking Within: Identifying Your Communication Strengths and Weaknesses
The Art of Communicating
Do You Hear What I Hear?
Giving and Receiving Feedback
Improving Your Self-Esteem
Understanding Others: Conflict Management
Speak Up!
Communicating Under Pressure

Human Resources

Human Resource Practitioner Certificate
Introduction to Human Resource Management
The Employment Process: Hiring for the 21st Century
Preventing Sexual Harrassment in the Workplace
NEW! Risk Management

Society for Human Resource Management

SPHR/PHR Certification Preparation

Supply & Purchasing Management

Purchasing and Supply Chain Management Certificate
Purchasing Fundamentals
Puchasing Applications
Distribution and Logistics Management
Mastery of Business Fundamentals
Effective Business Writing
Interpersonal Communication

Health Professions

Expanded Functions for Dental Auxiliaries: Amalgam and Resin Restorative Technique
Radiology Educational Program for Dental Assistants

Teaching Professionals

IU South Bend School of Education Graduate Programs for Teachers' License Renewal Requirements