Problem Solving training can be taught
as a workshop in your facility, in which participants will apply what they
learn to an actual problem.
Internal
Auditing training can be provided in your facility, where participants
prepare for and conduct an internal audit as an integral part of the
training. An update for your current audit team can be provided as well.
Call Carolyn Fermoyle at 574-520-4261 for details.
Learn
and use the key quality tools in a disciplined problem-solving process to
achieve permanent gains.
Continuous improvement of quality and operational performance is required in
ISO 9001:2000 and TS16949 and is essential for all companies to increase
their competitive advantages. This two-day workshop provides sufficient time
and a hands-on approach to demonstrate effective problem solving and
permanent improvements. Exercises will use the major quality tools. The
program is designed for production managers and supervisors, design
engineers, quality managers, quality professionals and support department
personnel.
Workshop Focus:
Structured problem-solving methodology
Short-term containment and corrective actions
Identifying the problem; baseline performance
Problem definition, analysis, root case definition
Pareto charts, process flow charts, check sheets, cause and effect
diagrams, run charts, decision matrix, the five why’s
Selecting the solution, planning the tryout, standardizing the gains
Verifying effectiveness
Notes:
A calculator is required.
To get maximum benefit, attendees should bring a real-life problem from their company to work on.
Leader: Ralph Kinney,
M.S., Case Western Reserve University; former director of corporate quality,
Whirlpool Corp.; certified ISO 9000/TS16949 auditor; former senior Baldrige
examiner; senior consultant, IU South Bend Extended Learning Services.
4X-2261A:
Two Thursdays, November 6 & 20, 8:30 a.m. - 3:30 p.m.
12 hours/1.2 CEUs Room: AI001, Management Training Center.
$429 (includes materials, refreshments, and parking; lunches on your own)
Receive a ten percent discount with
three or more one-day workshop enrollments.
Learn how to conduct internal audits to improve
the effectiveness of your quality system and promote continuous actions.
Also, learn how to conduct process audits required for ISO 9000/TS16949.
Who Should Attend:
Those responsible for planning, scheduling and/or performing an internal
audit program, quality assurance managers, quality assurance professionals,
ISO project managers and ISO project team members
TOPICS:
• The role of internal
auditing in driving continuous
improvement
• Principles of effective auditing
• Preparing for and conducting audits
• Audit trails and process audits
• Evaluating non-conformities
Hands-on exercises will illustrate key points of preparing
for and conducting the audit, evaluating and communicating the findings and the follow-up corrective action process.
Notes: Understanding of the ISO or TS
standard is required. Applies to the Quality Management Certificate; anyone
may enroll.
Leader: Ralph Kinney,
see Problem Solving.
4X-2074A: Friday, October 31, 8:30 a.m. - 4 p.m.;
6.5 hours/.65 CEU Site: IU South Bend
Elkhart Center, A215
$250 (includes materials, parking, refreshments; lunch on your own)
Receive a ten percent
discount with three or more one-day workshop enrollments OR
take the Early Bird
Special: Enroll by May 15 to receive a 10% discount on classes that
begin after June 1
Enroll by August 15 to receive a 10% discount on classes that begin after
September 1
Classes marked "no discount" do not apply.
Lean Manufacturing is rapidly being adopted by
American manufacturers and service industries. Based on the Toyota
production system, Lean Manufacturing helps to shorten cycle times, improve
quality, reduce inventories and labor costs, and improve profits. In most
cases, these gains can be realized without major capital investments.
Who Should
Attend
Plant Managers, Manufacturing Managers and
Supervisors, Production Control, Logistics, Quality and Maintenance
personnel who have an on-going responsibility for manufacturing performance
and improvements.
Note:
The program is offered in series form, with six half-day
sessions on Fridays from 8:30 a.m. to noon. Participants can attend the entire series or select sessions of
particular interest. Take all six modules for a reduced fee.
This series provides a practical introduction to
the key principles and tools for implementing Lean Manufacturing.
Leaders:Douglas M. Canter (1, 2 & 3) CSCP, CPIM, CIRM, B.S., Aquinas College,
purchasing manager, Nyloncraft, Inc. and Terrence Nugent, (4, 5 & 6)
CSCP,CPIM; M.B.A., Indiana Wesleyan University; manufacturing systems
analyst, LECO Corp.
4X-2175A: 6 Fridays.,
November 7 - December 19 (except 11/28), 8:30 a.m.-noon; 21 hours/2.1 CEUs Room: AI001, Management Training Center;
$149 for each session or
$449 for all six sessions if you enroll before 11/7. After 11/7 individual
prices apply. (includes materials, parking, and refreshments; no
additional discounts)
Exams are held on IU South Bend Campus. See
www.asq.org for the latest information.
Call ASQ at 1-800-248-1946 for
application forms.
ASQ membership is not required to apply for and take the
exams.
The course
material provides an in-depth look at the DMAIC problem-solving methodology,
as well as deployment and project development approaches. The course flow
follows the DMAIC methodology.
