We have assembled an outstanding team of supervision instructors
for this modular approach to Basic Supervision. For the most complete
knowledge, or if you are pursuing the Supervisory Management Certificate,
take all nine modules. Modules can also be taken in bundles of three or six.
Note: For Summer
Supervision modules only, Module 2 (May 29) begins before Module
1 (June 3)
Sorry, May through June modules are
no longer available. Please see August - October dates.
Module 1
Monday, August 18
The Role of the
Supervisor What is expected from the supervisor in any organization is leading the
improvement effort. Explore the basics that will set you apart.
Module 4
Monday, September
15
Communication Skills Employees want to be talked to. Employees want to be heard. Discover the
best ways to effectively communicate with them.
Module 7
Monday, October 6
Time Management
Develop a time management strategy to
balance your work priorities with those of your colleagues and
employees.
Module 2
Monday, August 25 Personality Styles Learn what makes people "tick" and what ticks them off.
Module 5
Monday, September 22
Communicating Expectations and Giving
Instructions
Clarify exactly what
you want from employees by stating your expectations in specific, observable
actions that can be measured.
Module 8
Monday,
October 13
Doing Delegation
Get work done through others and
banish the "demons of delegation."
Module 3 Monday, September
8
Motivating Yourself
and Others Create a motivating environment for your work group and yourself
Module 6
Monday, September
29
How to Identify and Control Problem
Employees When you recognize problems in your group-what do you do next?
Understand the serious impact of those who cause damage to your
effectiveness as a supervisor and find out what to do to gain control.
Module 9
Monday, October 20
Meeting Management
Utilize and have a strategy for every moment you meet with your work
group.
Note: This course can be used for the
Human Resources: Best Practices requirement of the Human Resources
Practitioner Certificate. Required for the Supervisory Management
Certificate; anyone my enroll.
Instructors
Carolyn Fermoyle,
M.B.A.,
Indiana University; program manager and trainer, IU South Bend Extended
Learning Services.
Kara J. McClure,
master’s degree, University of Michigan; senior
consultant, IU South Bend Extended Learning Services.
Mary
Morgan, M.S., Indiana University, University
of Phoenix business faculty and Life Coach.
May - June
Sorry, May through June modules are no longer available. Please see
September/October dates.
2W-0060A:
(Modules 1-9)
5 Thurs. & 4 Tues., 5/29-6/26, 4-6 p.m.; 18
hours/1.8 CEUs Site: IU South Bend Elkhart
Center, A219 Fee: $299 (includes extensive materials and parking; no additional
discount) OR
2W-0060AA: Choice of 6 modules: $208
(includes extensive materials and
parking; no additional discount)
OR
2W-0060AB: Choice of 3 modules; $115
(includes extensive materials and parking; no additional discount)
Stepping Up to
Supervision Workshop
Designed for individuals looking to move into supervisory roles and
experienced managers looking for a refresher course.
1
What Does a Supervisor Do?
Perspectives on leadership roles, responsibilities and skills. 2
Leadership Styles
Assess leadership behaviors you use when you are engaged in attempts to
influence the actions and attitudes of others 3
Communication Basics
Obstacles and strategies to improve effectiveness.
4 Motivating Today's Employee
Powerful motivators for 2000 and beyond.
5
Doing Delegation
Why does it often fail? What is the leader’s part and what is the
employee’s part?
Instructor:
Charles J. Hobson,
Ph.D., Purdue University; professor, management,
Indiana University Northwest; over 20 years of training, consulting and
management development.
6 hours/ .6 CEUs
$250 (includes assessment, materials,
parking and refreshments;
lunch on your own)
1W-2033A:
Wednesday, 5/14, 8:30 a.m. - 3:30 p.m. Room: AI001, Management Training Center
Receive a ten
percent discount with three or more one-day workshop enrollments OR
take the Early Bird
Special: Enroll by May 15 to receive a 10% discount on classes that
begin after June 1
Enroll by August 15 to receive a 10% discount on classes that begin
after September 1
Classes marked "no discount" do not apply.
Acquire practical
business experience in strategic planning, management, and finance?
Understand the significance of strategic planning and discover how
external and internal environmental factors affect an organization.
Learn about various organizational structures and determine how to use
leadership, motivation, and control for maximum impact. Master the
fundamentals of accounting and increase your knowledge about key
financial terms, cash flow management, financial statements, and cost
control. You’ll also discover various financial investment models and
you’ll learn the basics of financial planning and budgeting methods.
You’ll even understand the basic principles of business law, contracts,
and the principal-agency relationship.
