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Professional Development and Lifelong Learning

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QUALITY MANAGEMENT

Instructors

Ralph Kinney: MS, Case Western Reserve University; former director of corporate quality, Whirlpool Corp.; certified ISO 9000/TS 16949 auditor; former senior Baldrige examiner; senior consultant with IU South Bend Extended Learning Services

Douglas Canter, CSCP, CPIM, CIRM: BS., Aquinas College; purchasing manager, Nyloncraft, Inc.

Terrence Nugent, CSCP, CPIM: MBA, Indiana Wesleyan University; manufacturing systems analyst, LECO Corp.

Quality Management Certificate

Benefits:

Understand the scope, principle, and practical aspects of producing quality products
Prepare for national ASQ certification exams

Designed for:

New Supervisors
Line or staff employees planning to move into supervisory positions
Supervisors who want to expand their knowledge

Required Courses:

This certificate combines “live” classes with online options.
Effective Internal Auditing for ISO TS16949: 2008
Lean Manufacturing Overview
Basic Supervision or Essential Business Communication
Total Quality Fundamentals—Online
Six Sigma Total Quality Applications Online

Note: Individual classes have specific prerequisites.

Total CEUs required for certificate: 9.1- 9.5
A one-time, non-refundable $25 registration fee is required.

Transitioning to ISO 9001: 2008

This half-day workshop focuses on understanding and gaining the benefits of the new ISO standards.

The new standard ISO 9001:2008 was issued at the end of 2008. While no new requirements are introduced, changes and clarifications to implementation notes have been made. These are aimed at making implementation more effective—making it easier for companies to achieve better results. The revisions also increase consistency with ISO 14001:2004, the environmental/energy standard.

Workshop Focus:

  • Understanding the changes to ISO 9001:2008
  • Upgrading your certification to the new standard
  • Aligning your quality system with your company’s processes
  • Improving internal audits and effectiveness

Who should attend:

Plant managers, quality managers, quality professionals, production supervisors, technical professionals, and support department personnel

Instructor: Ralph Kinney
3 hours; 0.3 CEUs

QU-4Y-2638A
Thurs., Sept. 17; 9 a.m.-12 p.m.
AI001A, Management Training Center
$125 (includes materials and refreshments; lunch on your own) [Register Now]

Effective Internal Auditing for ISO TS16949: 2008

Learn how to conduct internal audits to improve the effectiveness of your quality system and promote continuous actions. Also, learn how to conduct process audits required for ISO and TS16949.

Topics include the role of internal auditing in driving continuous improvement, principles of effective auditing, preparing for and conducting audits, audit and process trails, and evaluating non-conformities. Hands-on exercises will illustrate key points of preparing for and conducting the audit, evaluating and communicating the findings, and the follow-up corrective action process.

Who Should Attend: Those responsible for planning, scheduling and/or performing an internal audit program, quality assurance managers, quality assurance professionals, ISO project managers, and ISO project team members.

Note: Understanding of the ISO or TS standard is required. Applies to the Quality Management Certificate; anyone may enroll.

Instructor: Ralph Kinney
6.5 hours; 0.65 CEU
$250 (includes materials and refreshments; lunch on your own)

QU-3Y-2074A
Mon., Aug. 10; 8:30 a.m.-4 p.m.
AI001A, Management Training Center [Register Now]

QU-4Y-2074A
Fri., Oct. 23; 8:30 a.m.-4 p.m.
AI001A, Management Training Center [Register Now]

Lean Manufacturing

This series provides a practical introduction to the key principles and tools for implementing Lean Manufacturing.

Lean Manufacturing is rapidly being adopted by American manufacturers and service industries. Based on the Toyota production system, Lean Manufacturing, helps to shorten cycle times, improve quality, reduce inventories and labor costs, and improve profits. In most cases, these gains can be realized without major capital investments.

Who Should Attend:
Plant Managers, Manufacturing Managers and Supervisors, Production Control, Logisitics, Quality and Maintenance personell who have an on-going responsibility for manufacturing performance and improvements.

Note: This program is offered in series form with six weekly sessions. Participants can attend the entire series or select sessions of particular interest. Take all six modules for a reduced fee.

Instructor: Ralph Kinney
3 hours; 0.3 CEU (individual module)

QU-4Y-2175A
6 Fri., Oct. 30-Dec. 11; 8:30-11:30 a.m. (excl. Nov. 27)
AI001A, Management Training Center
$499 (6 modules) [Register Now]
or $125 (individual modules); includes materials and refreshments

Module 1: Overview of Lean Manufacturing

  • Manufacturing
  • Traditional manufacturing approaches
  • Lean production origins
  • Lean Manufacturing principles
  • Introduction to primary tools

QU-4Y-2175A1
Fri., Oct. 30; 8:30-11:30 a.m.
$125 [Register Now]

Module 2: Stability

  • Necessity of stability
  • Wastes and their elimination
  • Standards
  • 5S
  • TPM

QU-4Y-2175A2
Fri., Nov. 6; 8:30-11:30 a.m.
$125 [Register Now]

Module 3: Standardized Work

  • Role of standardization
  • Standardization elements
  • Workspace efficiency
  • Charts and visual workspace

QU-4Y-2175A3
Fri., Nov. 13; 8:30-11:30 a.m.
$125 [Register Now]

Module 4: Quality at the Source

  • First time quality
  • Poka yoke
  • Inspection systems and zone control
  • Kaizen

QU-4Y-2175A4
Fri., Nov. 20; 8:30-11:30 a.m.
$125 [Register Now]

Module 5: JIT #1

  • Basic principles
  • JIT system
  • Kanban
  • Kanban rules

QU-4Y-2175A5
Fri., Dec. 4; 8:30-11:30 a.m.
$125 [Register Now]

Module 6: JIT #2

  • Inventories and batch sizes
  • Production leveling-take time
  • Value stream mapping

QU-4Y-2175A6
Fri., Dec. 11; 8:30-11:30 a.m.
$125 [Register Now]