QUALITY MANAGEMENT
Instructor
Ralph Kinney: MS, Case Western Reserve University; former director of corporate quality, Whirlpool Corp.; certified ISO 9000/TS 16949 auditor; former senior Baldrige examiner; senior consultant with IU South Bend Extended Learning Services
Quality Management Certificate
Benefits:
Understand the scope, principle, and practical aspects of producing quality products
Prepare for national ASQ certification exams
Designed for:
New Supervisors
Line or staff employees planning to move into supervisory positions
Supervisors who want to expand their knowledge
Required Courses:
This certificate combines “live” classes with online options.
Effective Internal Auditing for ISO TS16949: 2008
Lean Manufacturing Overview
Basic Supervision or Essential Business Communication
Total Quality Fundamentals—Online
Six Sigma Total Quality Applications Online
Note: Individual classes have specific prerequisites.
Total CEUs required for certificate: 9.1- 9.5
A one-time, non-refundable $25 registration fee is required.
Effective Internal Auditing for ISO 9001/TS16949: 2008
Learn how to conduct internal audits to improve the effectiveness of your quality system and promote continuous actions. Also, learn how to conduct process audits required for ISO 9001.
Topics include the role of internal auditing in driving continuous improvement, principles of effective auditing, preparing for and conducting audits, audit and process trails, and evaluating non-conformities. Hands-on exercises will illustrate key points of preparing for and conducting the audit, evaluating and communicating the findings, and the follow-up corrective action process.
Who Should Attend:
Those responsible for planning, scheduling and/or performing an internal audit program, quality assurance managers, quality assurance professionals, ISO project managers, and ISO project team members.
Note: Understanding of the ISO or TS standard is required. Applies to the Quality Management Certificate; anyone may enroll.
Instructor: Ralph Kinney
6.5 hours; 0.65 CEU
$250 (includes materials and refreshments; lunch on your own)
QU-4Z-2074A
Fri., Sept. 17; 8:30 a.m.-4 p.m.
Elkhart Center [Register Now]QU-4Z-2074B
Fri., Nov. 19; 8:30 a.m.-4 p.m.
South Bend [Register Now]
