Indiana University South Bend Continuing Education-Quality Management Classes

Professional Development

Indiana University South Bend Extended Learning Services - Continuing Education Summer 2006

Quality Management Certificate Adobe Acrobat File

Online Quality Programs

Quality Certificate Project

2006 ASQ Exam Dates

Quality Management Workshop

Effective Internal Auditing for ISO/QS-9000 and TS 16949

Quality

In-House Training

for Your Company or Organization

Contact Carolyn Fermoyle at 574/520-4261

or email at cfermoyl@iusb.edu

Quality Management programs are offered in cooperation with the Michiana chapter of the American Society for Quality (ASQ). Classes prepare individuals for ASQ certification exams. These programs also serve as appropriate refresher and review courses for experienced quality professionals who have already received certification and need RUs, and for those who need quality management knowledge.

For ASQ Michiana membership contact:                           Visit the ASQ Michiana Section 1005 Web Page

Pat.Burke@asq1005.org                                                  www.asq1005.org

Effective Internal Auditing for ISO/QS-9000 and TS 16949 Learn how to conduct internal audits to improve the effectiveness of your quality system and promote continuous actions. Also, learn how to conduct process audits required for ISO 9001:2000 and TS16949. Workshop Focus: • The role of internal auditing in driving continuous improvement • Principles of effective auditing • Preparing for and conducting audits • Audit trails and process audits • Evaluating non-conformities • Hands-on exercises will illustrate key points of preparing for and conducting the audit, evaluating and communicating the findings and the follow-up corrective action process. Who Should Attend: Those responsible for planning, scheduling and/or performing an internal audit program, quality assurance managers, quality assurance professionals, ISO project managers and ISO project team members. Notes: Understanding of the ISO, QS or TS standard is required. Applies to the Quality Management Certificate; anyone may enroll. Internal auditing training can be provided in your facility, where participants prepare for and conduct an internal audit as an integral part of the training. An update for your current audit team can be provided as well. Call Carolyn Fermoyle at 574/520-4261 for details. Leader: Ralph Kinney, M.S., Case Western Reserve University; former director of corporate quality, Whirlpool Corp.; certified ISO/QS-9000/TS16949auditor; former senior Baldrige examiner; senior consultant, IU South Bend Extended Learning Services
2U-2074A:	Monday, June 5; 8:30 a.m.- 4 p.m. Click here to Enroll Online
	6.5 hours/.65 CEU
	Fee: $250 (includes book, materials, parking and refreshments; lunch on your own) (Register 3 or more students with one payment and receive a 10% discount.)
	Room: IU Elkhart Center, Room 107

Quality Certificate Project
If you have completed all or nearly all courses required for the Quality Management Certificate, you are ready to apply those concepts to your own organization. With the guidance of your immediate supervisor, you will choose a significant project within the working environment.
This project could include:
• Auditing your plant
• Developing a quality plan and manual
• Setting the basis for problem concentration
• Defining the variable characteristics to monitor
• Reviewing gauging requirements
• Selecting charts
• Conducting a process capability study

Prerequisite: All or almost all courses required for the Quality Management Certificate.

Instructor: Ralph Kinney, See Understanding and Transitioning to ISO/TS 16949:2002.

2U-0041A: Dates and times to be arranged with the instructor. Fee: $425; 40 hours/4.0 CEUs.

Click here to Enroll Online

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