NOTICE: Due to recent changes in LiveText protocol, it is suggested that individuals utilize FireFox as their Internet browser rather than Microsoft's Internet Explorer. FireFox, a product of Mozilla, is a free download. More information is available here: FireFox handout.
Frequently Asked Questions Regarding LiveText:
What is LiveText?
LiveText is a suite of web-based tools that allows colleges and universities to
develop, manage, and assess program and student achievements.
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Who needs to Purchase LiveText?
All degree-seeking students and students completing coursework for a teaching
license need to purchase
LiveText. Students who are only completing coursework to renew their
licenses are not required to purchase LiveText. You may purchase an account online: http://college.livetext.com or via the
campus bookstore.
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What do I need on my computer to run
LiveText?
Livetext is a web-based educational tool that provides educators with access to
resources for lesson plan development, portfolio development, reflection, etc.
In order to use LiveText you will need a connection to the Internet. No hard
drive space or memory specifications are required. As long as you are connected
to the Internet, you can access your personal LiveText space. This means you can
work from school, the library, home, or even at an Internet Cafe. All you need
is an Internet connection, your username, and your password.
Which browser should I use?
It is recommended that you use Internet Explorer to access LiveText. It is also
recommended that you use a PC rather than a Mac. LiveText will work with Macs,
but some features do not work as nicely on this platform.
How do I register?
To register, simply open http://www.livetext.com and click on the Higher Ed
logo. Next, click the REGISTER link and type in the keycode as indicated on your
LiveText CD. From this point, you will select your own username and password. Be
sure to remember it! (NOTE: if you are an IUSB faculty member, contact Matthew E. Mooney, mooney@iusb.edu 520.4281 for access to your account.)
What do I do if I forget my password?
This is a common problem and is fairly easily solved. Click on this link: http://college.livetext.com/misk5/forgot and follow the prompts.
What steps should I take if I can't access the IUSB
templates?
When I try to make a lesson plan (or reflection, portfolio, etc.) I do not have
the option of using the IUSB templates. What happened?
More than likely you did not affiliate your registration with IUSB. Contact
LiveText directly (support@livetext.com or 1-866-548-3839) to have them associate your account with our campus templates.
What do I do if I lose my work?
I was working at home and my dial-up connection quit. As a result, I lost the
work that I was doing. How can I avoid this in the future?
While there is no way to guarantee that accidents won't happen...there are some
steps you can take to minimize the damage. If you are composing a reflection or
reaction paper, it is recommended that you do so in MS Word (or the word
processor of your choice). Save the document as a TEXT FILE ( .txt
)---do this by choosing the format in the File / Save As window. After
saving the file as .txt , then copy/paste it into LiveText.
Additionally, if you are composing a lesson plan, be sure to click "FINISH" after each section that you complete. By doing so, you are saving each section as you go.
