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a. Program Name – Master of Business Administration
b. Report prepared by – P.N. Saksena
c. Who is the current assessment contact for your program? Associate Dean Asghar Sabbaghi
d. Should assessment information be sent to anyone else in your department? Dean Rob Ducoffe, Reza Espahbodi, Chair, SBE Planning & Assessment Committee
1. What are the program’s educational goals? (Please take goals directly from your program’s assessment plan, and highlight any changes made this year.)
Students who complete the MBA program at IUSB will demonstrate knowledge and skills in:
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Learning Goals: |
Post-Test: ETS |
Capstone Assessment |
Exit Interview |
Alumni Survey |
Employer Survey |
1. |
Designing, managing, and improving core operations in manufacturing and service organizations |
DM |
DM |
IM |
IM |
IM |
2. |
Identifying information needs of management for decision making |
DM |
DM |
IM |
IM |
IM |
3. |
Analytical reasoning, statistical analysis and management science, and reflective thinking to support decision making |
DM |
DM |
IM |
IM |
IM |
4. |
Identifying and researching problems and opportunities, recognizing and applying proper tools to generate alternative solutions, and comparing and contrasting alternatives to reach a final solution |
DM |
DM |
IM |
IM |
IM |
5. |
Understanding one’s ethical responsibilities to society, and recognizing, analyzing, integrating, and resolving ethical problems related to decision making |
DM |
DM |
IM |
IM |
IM |
6. |
Understanding the impact of decisions on organizations, economies, and management |
DM |
DM |
IM |
IM |
IM |
7. |
Leadership as reflected by the ability to influence, inspire, and motivate individuals and groups to achieve the organization’s goals |
DM |
DM |
IM |
IM |
IM |
8. |
Transforming organizational strategy into highly effective performance through information management |
DM |
DM |
IM |
IM |
IM |
9. |
Communicating, orally and in writing, with individuals with diverse backgrounds in professional work environments |
DM |
DM |
IM |
IM |
IM |
10. |
Understanding multicultural diversity and working with people of diverse backgrounds in professional work environments both as a team member and a team leader |
DM |
DM |
IM |
IM |
IM |
11. |
Integrating business data with core business knowledge in making tactical and strategic business decisions in unpredictable environments |
DM |
DM |
IM |
IM |
IM |
12. |
Identifying, interpreting, and evaluating the impacts that legal, social, global, and diversity related issues have on business decisions |
DM |
DM |
IM |
IM |
IM |
13. |
Financial theories, analysis and accounting, and understanding domestic and global economic environments of the organizations |
DM |
DM |
IM |
IM |
IM |
14. |
Creating value through integrated production, marketing, and distribution of goods, services, and information |
DM |
DM |
IM |
IM |
IM |
DM: Direct assessment of learning goals
IM: Indirect assessment of learning goals
2. What assessment techniques did the program use? (Please take assessment techniques directly from your program’s assessment plan and highlight any changes made this year.)
1. Post-test as a direct measure:
Every graduating MBA student needs to pass a comprehensive post-test. The test is developed by Educational Testing Services and our students’ performance is reported in relation to other students taking the same test nationally.
2. Capstone assessment as a direct measure:
Every student takes the capstone class, E510 – Business Policy, as close to graduation as possible. The instructor in the course does an evaluation of certain key skills that we expect graduating students to have developed over their time in the program. Students also have a chance to evaluate their skills and provide comments on how we can improve our program.
3. Exit interviews as an indirect measure:
SBE conducts small group discussions with graduating MBA students. One exit interview session was held in 2007. Professor Jennifer Klein, Director of UCET, was the moderator of the session.
4. Alumni survey as an indirect measure:
SBE conducted an alumni survey in spring 2006. Graduates responded to a series of structured questions and were provided a chance to include written comments too. Participants broke down as follows: over 66% undergraduate alumni, over 25% Master of Business Administration alumni, over 4% MSA alumni, and about 4% were Master of Science in Management of Information Technologies alumni. Overall, MBA students were satisfied with the education they received.
5. Employer survey as an indirect measure:
SBE conducts an employer focus group/survey every three to five years.
3. What has your program done with assessment information this year? (i.e. communicated results to faculty, staff, alumni and students, made changes in the curriculum, made changes in the budget, added new courses. . .)
- ETS post-test performance reports were shared with Area Chairs. They, in turn, are in the process of discussing results with area faculty to determine necessary changes in the curriculum or depth of coverage of material. (Overall, MBA ETS results lead us to believe that students are learning the fundamental concepts in the MBA program quite well. We further believe that future gains in program quality and student learning are most likely to come from innovations and curricular changes that will build on already strong performance in these areas).
- The SBE Planning and Assessment Committee has discussed the results of the exit interview session conducted in 2007. The Committee plans to share important findings with faculty to discuss and institute possible changes.
- The SBE Planning and Assessment Committee developed an employer survey instrument in 2007. The survey will be completed over summer 2008.
4. After reflecting on assessment activities in your unit, as a result of assessment what are two issues you would like to address?
1. Sharing results and implementing changes as a result of our 2007 exit interviews.
2. Sharing results and implementing changes as a result of our 2008 employer survey.
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