IMS will provide services at no cost for academic and classroom use during normal hours. Service will be provided at a charge for meetings, workshops, and events that include non-IU South Bend persons.

Costs
Equipment Rates

Costs

1. Equipment and Services Provided At No Charge
   AV equipment and services will be provided at no cost under the following conditions.



1. Academic Use
   Defined as scheduled classes and their examinations and any lectures and meetings that are directly related to the curriculum.



2. Classroom Use
   Defined as a classroom scheduled through the Office of the Registrar and listed in the course schedule.



3. Normal Hours
   Defined as 8 a.m. to 10 p.m. Monday through Thursday; 8 a.m. to 5 p.m. Friday. (Support for weekend use must be requested 30 calendar days before the use date, and is subject to staff availability.)



4. With a 48-hour (two business days) advance pre-reservation (30 days for weekends), subject to the availability of staff and equipment.

IMS will provide:

5. Delivery, startup/test, and removal from university classrooms any audiovisual equipment in the university's standard inventory.



6. Minor trouble-shooting in immediate response to faculty calls for assistance.



7. Training as needed to prepare faculty to conduct a class without full-time AV support services.


2. Equipment and Services Provided At a Charge
   AV equipment and services will be provided at a charge as follows:



1. For non-IU South Bend purposes, defined as non-state supported events; IU South Bend-sponsored meetings, classes, and events; educational group/professional development meetings, workshops, and events that include non-IU South Bend persons and/or that require any attendees to pay fees to participate; and the like.



2. In classrooms on campus not scheduled through the Office of the Registrar.



3. 8 a.m. to 10 p.m., Monday through Thursday; 8a.m. to 5p.m., Friday. When available, overtime charges are 1.5 times the hourly rate. (Support for weekend use must be requested 30 days ahead.)



4. For charges posted on the Schedule of Fees for Equipment and Services. (Fees are subject annually to review and approval by the IU South Bend Classroom Technology Committee advance of any changes.)



5. For equipment checked out from the university pool to be used for non-university purposes and/or in classrooms not scheduled through Office of the Registrar. (A single checkout period may not exceed 24 hours, subject to availability of checkout equipment.)



6. With a 30 day advance notice for non-university purposes, subject to prior availability of staff and of equipment.



7. For minor trouble-shooting in immediate response to client calls for assistance.



8. Calling for specialized emergency service.



9. For equipment check-out/return service hours of 8 a.m. to 5 p.m. Monday through Friday. (Late charges are 1.5 X the rate X number of days past due.)



10. A full refund of charges will be allowed if written notice of cancellation for equipment and/or service is received prior to 5:00 p.m. of the workday preceding the event. There are no partial refunds.



11. Audio visual support staff will be available to University requestors at no charge during regular hours to deliver, startup/test, and remove from university classrooms any audiovisual equipment in the university's standard inventory. There is a $30 charge per hour or fraction thereof if the audiovisual technician is requested to remain in the room throughout the program.


3. Equipment and Serives Not Available Through Instructional Media Services
   AV equipment and services are not available as follows:



1. No delivery, operation, repair or maintenance of equipment that is not part of the university's central equipment pool.



2. No training of persons who are not students or employees of the university.



3. No off-campus locations.



4. No on-site/on-campus repair of equipment requiring specialized knowledge and skill.



5. No service during hazardous conditions.

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Equipment Rates

The following charges only apply to non-instructional use of equipment and services (Priority Levels II and III) as determined by the following priority levels:

Priority I
Instructional delivery to classrooms (requires course), no charge

Priority II

• Administrative units/sponsored events/student
• Activities/faculty meetings (requires IU South Bend Account #), Possible charge**

Priority III
Conference support, external groups, full rate

**Support of priority II events is dependent upon the availability of staff and rooms. Technician rates apply when scheduled event is outside of regularly scheduled hours or when event requires special set-up.

All uses will be assessed a one-day minimum charge.

Use the Equipment Request Form to get started.

Technician

Dedicated Technician** 35.00 Per Hour
Overtime rates will be charged @ 1.5x after 5:30 PM weekdays and all day Saturday
Overtime rates for Sunday will be charged @ 2x hourly rate

**A minimum of three hours technician time will be billed when a technician is requested during hours outside of regularly scheduled hours.

Notes:

The equipment rate charge includes the equipment, a cart (where applicable), and delivery and pickup. The rate does not include moving daily rate equipment from room to room once it has been delivered.

Quotes will be given for specialized equipment and configurations and for longer rental periods upon request.

For more information, contact imsreq@iusb.edu.

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