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How to Use Your Multi-Line Telephone

CALL FORWARD Permits you to reroute ALL incoming calls to another number. To Activate Without lifting handset ... press Forward key (flashing indicator) ... dial number where calls are to be forwarded. Press Forward key again (indicator goes on and stays on).
To Cancel Press Forward key (indicator goes off).

 
CALL PICKUP Allows you to answer another phone in your area. To Respond  Lift handset ... (hear dial tone) ... press Call Pickup key or dial 1 then 3 ... answer call.

 
CALL TRANSFER Allows you to transfer a call to another number without the caller re-dialing.  To Activate Press Transfer key ... dial number ... announce caller in privacy ... press Transfer key again ... hang up. 

 
6-WAY CONFERENCE/  CONSULTATION HOLD  Lets you add more people to the call while talking to the first person.  To Activate Press Conference key ... dial number ... announce conference ... press Conference key again ... repeat procedure for additional conferees (up to six parties, including yourself).

 
MESSAGE WAITING Allows you to access your Voice Mail messages. To Respond Message indicator flashes ... lift handset ...press Message key ... retrieve message from voice Mai. OR

Hear special dial tone ... dial Voice Mail Number ... receive messages.

How to Use Your Telephone Single-Line

CALL FORWARD Permits you to reroute ALL incoming calls to another number. To Activate Lift handset ... dial #, 1 ... hear dial tone ... dial number where calls are to be forwarded ... hang up.
To Check Status Listen for stutter tone.
To Cancel Lift handset ... dial #, 1 ... hear dial tone ... hang up.

 
CALL PICKUP Allows you to answer another phone in your area. To Respond Lift handset ... dial 1 then 3 ... answer call.

 
CALL TRANSFER Allows you to transfer a call to another number without the caller re-dialing.  Press the switchhook or the FLASH button ... hear special dial tone ... dial number ... announce caller in privacy ... hang up.

 
6-WAY CONFERENCE Lets you add more people to the call while talking to the first person.  To Activate Press the switchhook or the FLASH button ... hear special dial tone ... dial number ... announce conference ... press switchhook or FLASH button to connect all callers ... hang up when conference is completed.

 
CONSULTATION HOLD Permits you to talk privately with a third person while the original person is "on hold." To Activate Press the switchhook or the FLASH button ... hear special dial tone ... dial number ... consult privately ... allow consulted party to hang up ... you are reconnected to your original call.

 
MESSAGE WAITING Allows you to access your Voice Mail messages. To Respond When a message waiting indication is given, an audible signal (a broken dial tone) will be heard when you pick up the phone. Dial the main Voice Mail number, 4848. Dial your 4 digit passcode.

Indiana University South Bend
1700 Mishawaka Ave. P.O. Box 7111
South Bend, IN 46634
Phone: (574) 520-IUSB
(574) 520-4872

Comments: helpdesk@iusb.edu
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