Skip to main site navigation
Skip to main content
Switch to text-only view
Switch to default view


  • Kristi Bly | BS, North Central College; business consultant and coach with Evolving Paths

The START Program

The Skills, Tasks, and Results Training (START) Program developed by the American Hotel & Lodging Educational Institute is a curriculum designed to give GED+ students, high school students, and others re-entering the workforce the real-world knowledge and skills necessary to secure a long-term career in the lodging industry.
START provides training for 12 major positions in the hospitality industry, including front desk, reservations, housekeeping, bell services, restaurant service, banquet service, maintenance and more. Service, professionalism, safety, and career exploration are other important components of this program.
Students will also have the opportunity to participate in discussions with guest speakers, go on field trips, build resumes, and practice interviewing.
Program benefits:

  • Provides specific skills training that leads to professional certification
  • Prepares students for entry-level lodging positions
  • Promotes confidence and positive work ethic
  • Provides smooth transition to possible higher-level hospitality positions 

Upon completion of the program, and the passing of the certification exam, students will receive a START Certificate from the American Hotel & Lodging Educational Institute.

75 hours

Mon./Wed./Thurs./Fri. | Mar. 31-May 9 | 9 a.m.-12 p.m.
South Bend       

12 Mon./Wed. | Sept. 15-Dec. 10 [excl. Nov. 24 & 26] | 9 a.m.-12 noon
South Bend     [online registration coming soon | e-mail for information]

12 Mon./Wed. |  Sept. 15-Dec. 10 [excl. Nov. 24 & 26] | 5-8 p.m.
Elkhart Center     [online registration coming soon | e-mail for information]