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Customized Training

In designing a training program for you, we carefully match the instructor to the topic and your particular needs. All of our instructors are selected because of their:

  • appropriate education;
  • professional knowledge and/or certification;
  • practical workplace experience

Ready...Relevant...Right Now...

  • At your site;
  • At the IU South Bend campus and the Elkhart Center;
  • Daytime, evening, weekend—at times convenient to your business operations;
  • Multiple sessions over time or one and two-day workshops

We will assist you by developing training that:

  • is tailored to your organization;
  • develops solutions to meet the challenges facing your organization;
  • facilitates learning to enhance performance;
  • builds in value for both the organization and the individual;
  • supports your long-term business goals;
  • awards Continuing Education Units (CEUs) and certificate

This is a sample of the training programs we offer.  We can design a program specifically to fit your needs, even if you do not see your topic of interest listed below.

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Basic Supervision

  • Roles and Responsibilities
  • Leadership Styles
  • Communication Basics
  • Motivating Today's Employees
  • Doing Delegation

Workplace Communication

  • Consequences of Failure to Communicate Effectively
  • Communication Channels
  • Personal Strategies for Sending and Receiving Messages
  • Common Obstacles to Effective Workplace Communication
  • Action Plans to Address Obstacles to Workplace Communication Exercise
  • Non-Verbal Communication
  • Business Meeting Non-Verbal Communication

Quality Systems

  • ISO, SPC

Workplace Communication

  • Consequences of Failure to Communicate Effectively
  • Communication Channels
  • Personal Strategies for Sending and Receiving Messages
  • Common Obstacles to Effective Workplace Communication
  • Action Plans to Address Obstacles to Workplace Communication Exercise
  • Non-Verbal Communication
  • Business Meeting Non-Verbal Communication

Human Resources

  • Legal Aspects of Supervision
  • Preventing Sexual Harassment
  • Conflict management
  • Take the Fear Out of Performance Appraisals
  • Hiring/Interviewing

Executive Training/Management

  • Strategy Development/Facilitation
  • Building and Leading a Team
  • Coaching
  • Motivation
  • Stress Management
  • Innovation/Creativity
  • Managing the Multi-Generational Workforce
  • Managing a Diversified Workforce

Software Skill/Development

  • Excel/Acess/Word
  • MS Project
  • MS Office Suite

Workforce Development

  • Spanish for the Workforce
  • ESL
  • Excelling In Customer Service

If you have a program of interest that is not listed above,  please contact us and we can design a program for you.


How to Begin the Process

To develop a customized program for your workplace, contact :

Mike Mancini (574-520-4415 or mmancini@iusb.edu)

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