Contact the Financial Aid Office Staff

Indiana University Code of Conduct

Office of Financial Aid and Scholarships Administration Building 116
1700 Mishawaka Avenue
Post Office Box 7111
South Bend, IN 46634-7111

Phone: (574) 520-4357
Toll free: 1-877-462-4872, Extension 4357
Fax: (574) 520-5561

Financial Aid E-Mail:

Scholarships E-Mail:

Office Hours effective February 27, 2017:

Monday–Thursday, 8 a.m. to 5:30 p.m. (when classes are in session)*
Friday, 8 a.m. to 5 p.m.

*Our office will close at 5 pm when classes are not in session, during scheduled breaks, the day before Thanksgiving and at noon on Christmas Eve.  IU South Bend is closed between Christmas Day and New Year’s Day.

A list of observed holidays can be found here.

Office of Financial Aid and Scholarship staff

Jill Bertrand Director of Financial Aid and Scholarships
Cynthia Lang Associate Director of Financial Aid and Scholarships
Kathrine Miller Financial Aid Administrator
Emily Hoover Financial Aid Administrator
Corey Long Financial Aid Administrator
Teresa Berger Financial Aid and Scholarships Administrator
Melissa Pace Customer Service Representative
Louann Racz Data Entry Specialist


Counselor Load

First Letter of Your Last Name               Financial Aid Counselor

A-G                                                           Emily Hoover,

H-M                                                           Corey Long,

N-O                                                           Teresa Berger,

P-Q                                                            Cyndi Lang,

R-V                                                            Kathrine Miller,

W-Z                                                           Jill Bertrand,  

Contact Us

The Office of Financial Aid can tell you more about financial aid opportunities and procedures. You can do this by completing the form below or visiting our office.

We will respond as soon as possible.


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