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River Crossing

Policies and Procedures

1. Air & Environmental Quality

 

24. Lockouts & Key Ins

2. Alcohol

25. Lost & Found

3. Automobile Repairs

26. Lounges, Meetings Rooms & Common Areas

4. Balconies, Patios & Windows

27. Mail Delivery

5. Barbecue Grills

28. Mail Forwarding

6. Bicycles, Mopeds, & Motorcycles

29. Maintenance

7. Business Establishment

30. Occupancy

8. Cohabitation

      

31. Passive Participation

9. Common Area Damages

32. Pets & Animals

10. Confidentiality

33. Posting Policy

11. Courtesy & Quiet Hours

34. Recycling & Trash Removal

12. Decorations

35. Refrigerators & Electrical Appliances

13. Damages & Billing

36. Residential Parking

14. Discovery of Prohibited Items

37. Roofs, Ledges & Walls

15. Drills & Alarms

38. Room Entry

16. Drug Policy

39. Solicitation & Selling

17. Fire Safety

40. Sound Equipment

18. Furnishings

41. Sports & Recreational Use of Facilities

19. Guest Policy

42. Secondary Relationships

20. Health & Hygiene Standards

43. Storage

21. Identification Cards

44. Temporary Policies

22. Inspections

45. Tobacco-Free Policy

23. Keys & Access Cards

1.    Air & Environmental Quality

Air or environmental quality testing requests may be submitted using the work order system. 

Rationale:
Housing and Residence Life strives to provide a clean and healthy living environment for all residents.  If a concern about air or environmental quality arises, this procedure exists to remediate the issue for the residents and staff.


2.    Alcohol

Student and student guest use or possession of alcoholic beverages is prohibited on IU South Bend property at all times.  Alcohol containers of any kind: closed, open, or empty are prohibited in River Crossing Student Housing. 

Rationale:                           
Alcohol use often precipitates disruptive behavior that is counter-productive to the mission of the University and the Office of Housing and Residence Life.  Therefore, student and student guest use or possession of alcohol is not permitted on the IU South Bend campus at any time, regardless of the age or legal status of the student or guest.   Empty containers are highly indicative of previous use and often create a hygiene and cleanliness issue.  Therefore, alcohol containers are also not permitted in student housing.


3.    Automobile Repairs

Residents are permitted to conduct minor preventative maintenance and automobile repairs such as simple part exchanges in campus housing parking lots as long as it does not interfere with normal use of or obstruct the parking lot.  Fluid transfers or any other work that contains adding, removing, or changing fluids is prohibited. 

Rationale:
River Crossing is the home of our students and as such, needs to provide for a location for minor automobile repairs.  Fluid change, addition, or removal presents a long-term maintenance issue and a potential safety hazard for all residents.  These hazards include, but are not limited to: spills making the parking lot unsafe for walking, harming the property, and environmental concerns of fluids leaking into the drain system.


4.    Balconies, Patios, & Windows

Throwing, dropping, or allowing any object or person(s) to pass through a window or over a balcony is prohibited.

Exterior spaces such as patios and balconies cannot be used for storage or display of items such as, but not limited to:  advertisements, banners, or flags.  Furniture designed for indoor use cannot be used outside on balconies or patios.  Trash cannot be kept on patios or balconies. 

The underside of the balcony is not to be decorated or to have items hung from the rafters, beams, or floorboards.

Window screens are provided for health and safety and should not be removed.  Residents shall be subjected to fines for removed or missing screens or windows.  Damaged or missing screens or windows will be repaired or replaced at the resident’s expense.

The display or storage of items in or outside a window is prohibited.

Rationale:
Windows and balconies are not through passages and are not intended for freedom of travel.  The only exceptions are emergency evacuation from the building or prior approval from the Office of Housing and Residence Life.

Patios and balconies are not to be used for storage of items or trash for the following reasons.  Undue amounts of belongings may impede egress in an emergency or impede a firefighter or public safety officer from performing rescue operations.   Storage of items and particularly trash on patios or balconies may provide a nest or haven for unwanted animals.  Furniture not intended for outside use may develop mold, mildew, rot, or structural instability that may impact the building and/or also provide a nest or haven for unwanted animals.  Lastly, high winds may blow objects off the patio creating a safety risk. 

Items suspended overhead become a fire and safety hazard and are not permitted in the suites or balcony undersides.

Properly maintained screens prevent unwanted animals, particularly insects, from entering the suite and establishing nests.  Removing screens and windows also allows entry to the suite by non-residents putting the suite and other suites in the building at risk by intruders.

Displaying items in the windows, particularly flags and advertisements, in windows may block a firefighter or public safety officer from performing rescue procedures.


5.    Barbecue Grills

River Crossing has three park grills placed around the houses for resident use.  Charcoal and lighter fluid may not be stored in resident suites.  Residents are encouraged to purchase charcoal and lighter fluid intended for one-time use or store said items in the trunk of their car.  Residents may not keep grills within the suite or on patios or balconies.

Rationale:
Charcoal and lighter fluid present in a suite may cause a fire to be more dangerous or cause more significant and widespread damage to the housing unit.  Personal grills are difficult to clean properly and store hygienically or safely in the halls.  The patios and grills are too close to the house structure to allow for safe grilling.

6.    Bicycles, Mopeds, & Motorcycles

Bicycles must be parked in bicycle racks located throughout campus.  Under no circumstances are residents permitted to park or store bicycles in residential facilities or on patios/balconies.  Bicycles not parked in racks are subject to removal and disposal.  Bicycles determined to be abandoned will be removed.  Mopeds may be parked or chained near bicycle racks.  Motorcycles must be parked in a parking space.

Rationale:
The security of property, safety of throughways and exit routes, and the aesthetic concerns of grounds and building maintenance are all affected by improperly stored bicycles.  The interiors were not designed for regularly storage and removal of bicycles.  Egress paths from the buildings must be unobstructed in case of fires.   Lawnmowers, snow removal equipment, and other maintenance vehicles need clearance to do their jobs.  Finally, bicycles locked to patios posts are aesthetically unappealing and the management reserves the right to have bicycles thus locked to the buildings removed.


7.    Business Establishment

No individual or group may act as a vendor, sales agent, or in any manner establish a business enterprise in a campus housing facility.  Use of any part of residential facilities, utilities, or grounds for commercial or nonresidential purposes is prohibited.

Rationale:
The services and facilities provided are public property and as are not subject to taxes.  Business using university housing equipment, facilities, and services are inherently engaging in unfair business practices.  Further, the purpose of university housing is to facilitate student graduation from the university.  Business that does not aid in that goal is counterproductive.


8.    Cohabitation

 (Please see Guest policy for more information)

Individuals with valid contracts and housing assignments are the only people permitted to reside and keep belongings in campus housing.  Cohabitation is defined as providing housing or storage for persons who do not have a legal contract with Housing and Residence Life.  Cohabitation is strictly prohibited. 

Rationale:
Examples of cohabitation are, but not limited to:  accessing a suite while the assigned occupants are not present; utilizing a key or key card to enter a room to which one is not assigned; keeping clothing or belongings in a suite to which one is not assigned; being an overnight guest for more than three (3) consecutive nights per month; and using the bathroom and/or shower as if one was assigned to a suite when one is not. 

Campus housing is for contracted student residents.  It is unfair for persons not contracted and not paying for housing to receive benefits from the facilities and services.  The suites were designed for regular occupancy of one person to one bedroom.  Extended use by additional persons will strain resources.  Further, unregistered and/or non-contracted persons using keys or key cards not assigned to him or her puts others at significant security risk. 


9.    Common Area Damages

(Please see Damages and Billing for more information)

If common areas are damaged or require additional cleaning, residents may be assessed charges. 

Rationale:
Damages must be repaired at a cost to the department.  These costs impact the operating budget which must be covered by housing charges (rent) that residents pay.  If damages are not billed to specific communities, these costs will be passed along to all residents in the form of increased room charge rates.  An investigation of the damages will be held to ascertain the most likely community members to hold responsible for the charges. 


10.    Confidentiality

Residence Life staff members will respect private information that residents may share.  However, staff members will not and cannot promise absolute confidentiality.  Staff members are required to report information concerning the safety, security, and well-being of residents to their supervisors.

Rationale:
Several federal and state statutes require certain types of criminal or health and safety information to be shared immediately with a supervisor.  This is meant to protect residents and preserve the well-being of the community itself.  Non-life threatening or legally implicated information is to be handled respectfully.

Procedure/Protocol:
Students who request total confidentiality of staff members should be told this cannot be guaranteed, however, they should also be reassured that the information will not be shared beyond those who need to know to guarantee the safety and security of others. 

11.        Courtesy & Quiet Hours

Courtesy hours are maintained to provide an atmosphere conducive to study.  Courtesy hours are in effect 24 hours a day, 7 days a week.  Quiet hours are in effect from 10:00pm to 7:00am Sunday through Thursday.  Weekend quiet hours are from 1:00am to 10:00am. 

Twenty-four hour quiet hours are in effect during final examinations, or at other times deemed appropriate by the Office of Housing and Residence Life.  Residents will receive information regarding quiet hours expectations prior to and during finals. 

Rationale:
The houses are meant to be conducive to academic and student success.  As such, respecting the rights to sleep and study are priorities. 


12.    Damages & Billing

Damages to Housing and Residence Life property will be billed to the student assigned to the damaged room or furnishings.  In the case of common suite spaces such as bathrooms, kitchens, living rooms, and hallways, the bill will be split evenly between the assigned occupants of the suite unless an individual takes direct responsibility for the damages. 

Damages may be assessed at any time during a resident’s contracted occupancy.  Damages are often discovered during, but not exclusively so, health and safety inspections, check out procedures, and summer cleaning inspections.   Residents will be held responsible for damages discovered until final inspections which occur each summer or until a new resident is assigned to the space, whichever comes first.

Rationale:

Damages must be repaired at a cost to the department.  These costs impact the operating budget which must be covered by housing charges (rent) that residents pay.  If damages are not billed to specific communities, these costs will be passed along to all residents in the form of increased room charge rates. 


13.    Decorations

Decorations hung or displayed in the suites may present a health or safety hazard.  Therefore, the following decoration styles or methods are prohibited:

  • Decorations hung or suspended from the celling;
  • Decorations strung overhead on doorframes or windows, including sliding glass doors;
  • Decorations strung overhead on patios and balconies;
  • Banners, posters, or any object that blocks visibility in windows;

Although decorating and rearranging is encouraged, care should be taken to make sure that clear paths are maintained to all egresses, including windows.  Decorations also should not mar or damage the suite or any other part of the facilities.

Rationale:

Fire safety concerns not only individual suites, but the safety and well-being of all within the house.  Ceiling decorations and overhead doorframe decorations pose a major fire hazard not only in spreading flames but also of dropping on persons attempting to exit a fire emergency or to emergency responders in the suite.  Further, windows need to remain unobstructed for safety in exiting or for emergency responders to enter during emergencies.


14.    Discovery of Prohibited Items

A list of prohibited items may be found on the Housing and Residence Life website.  If prohibited items are discovered in suites, residents will be asked to remove them immediately.  Failure to comply may result in disciplinary action.  Prohibited items include, but are not limited to, the following:

  • Candles, incense and anything with an open flame (See Candles and Open Flame Policy) 
  • Flammable liquids
  • Halogen floor and desk lamps
  • Waterbeds and water-filled furniture
  • Pets and live animals, other than assistance animals (supporting documentation needs to be on file at the Office of Disability Support Services)
  • Weapons including paintball guns, air soft guns, martial arts weapons and knives
  • Fireworks and other explosive materials
  • Alcohol including beer, wine, liquor or empty alcohol bottles

Rationale:

The above items, and other related items not listed, are either hazardous or could become hazardous and are not necessary items within an academically focused housing facility.


15.    Drills & Alarms

All persons within a building that is sounding an alarm are expected to exit the building immediately and in a calm and orderly manner.  Directions for the best exit route are posted within each suite near the circuit breaker box.  Each building has a designated gathering spot over 50 feet from the structure.  Directions to this gathering spot are posted near the telephone in the first floor hallway of each buildings two sides.  In the case of inclement weather, residents should move to the Lodge (Community Building) where the emergency responding staff member will let them into the building, if it is after operating hours.

All persons within a building during a weather related drill or emergency are expected to follow the safety and security guidelines provided in this manual and by housing staff.

Rationale:

For the safety of individuals and others in the community, it is important for persons to exit in a calm and orderly manner to prevent accidents.  Further, leaving the building allows fire personnel in actual emergencies to concentrate on those unable to leave and saving the structure and possessions within the building.  Drills are an important exercise in ensuring safe behavior should an actual emergency occur.  A gathering point more than 50 feet from the building allows, if the weather is tolerable, the staff member to remain near the building until other staff members to arrive to assist but also take roll of residents as the exit. 


16.    Drug Policy

Unauthorized possession, manufacture, sale, distribution, or use of illegal drugs, any controlled substance, or drug paraphernalia or being under the influence of illegal drugs or unauthorized controlled substances is a violation of the IU Code of Student Rights, Responsibilities, and Conduct.  IU South Bend has a zero-tolerance policy for the possession and/or use of illegal substances on campus.

Rationale:

Illegal substances not only put the user at risk, but the illegal activity can often introduce persons into the community who have no legitimate business in River Crossing.  The risk of harm to self and others is great enough that IU South Bend has a zero-tolerance on possession and/or use of illegal substances on campus.


17.    Fire Safety:  Candles and Open Flames

Candles (lit or unlit) or any other appliances, devices, fluids, or objects that make an open flame or have exposed heating elements are prohibited.  Exceptions include toasters, indoor electric grills, griddles and other cooking devices.  However, these appliances are required to be stored in the kitchen and are not permitted in bedroom spaces.  Coffee makers should have a two-hour shut off function.  Specifically prohibited are candles, incense (intended for burning), lighter fluid, charcoal, propane tanks, compressed gas tanks, space heaters, and any appliance that produces an open flame.

Rationale:

The leading cause of residence hall fires is candles.  Stored compressed gas, inflammable (easily set on fire) items, and accelerants (usually fluids or gasses that cause objects to burn faster) create a significant health and safety risk for not only suite residents but the remainder of the community.


18.    Furnishings

All resident bedrooms and suite common areas are furnished.  Assigned residents are responsible for the care and condition of all University furnishings.  University-provided beds must remain fully assembled and in assigned bedroom spaces and may not be transferred or exchanged between rooms.  Desks and other furnishings may be moved within the suite, but must remain in their assigned suite.   The living room furnishings must remain fully assembled and may not be transferred or exchanged between rooms.  Room furnishings must all be in their original placements when the suite is vacated at the end of the academic year.

Rationale:

The common spaces are not intended to be used as bedrooms.  The living room and kitchen areas are to be used by the entire suite community and therefore it is inappropriate to have someone sleeping in it.  Further, as the living room have the sliding glass doors; they need to have clear access for egress.  Lastly, for inventory and quality control measures, it is important that furnishing remain in the area they were assigned.  However, some customization of living environments is understandable and recommended.  Therefore, desks and dressers may be used in the living room space as additional solid surfaces for common use.


19.    Guest Policy

(Please see Cohabitation policy for more information)

Residents may entertain guests in their suites with prior approval of their suitemate(s).  A roommate may declare his or her bedroom off-limits to guests at any time.  Residents are expected to take responsibility for their guests’ behavior.  Residents will be held responsible for any policy violations committed by their guests.  Guests are to be accompanied by a host at all times.  Guests are not permitted in suites or common spaces when a host or hostess is not present.  Unescorted guests will be required to leave the premises immediately.

With the exception of registered recruitment or University programs guests and members of the University community, no guest less than 18 years of age is permitted in campus housing at any time unless accompanied by a parent or guardian.  Overnight guests may visit for a period not to exceed three (3) nights total in any month.  These nights may be used separately or consecutively.  Residents are limited to two (2) overnight guests at a time. Housing and Residence Life reserves the right to alter visitation privileges.

All guests who will be on-campus after 10:00 p.m. and all overnight guests must register at the River Crossing front desk before 10:00 p.m. each night.  All guests not registered must vacate student housing before 1:00 a.m.   To register a guest, resident and guest must present photo identification.  A staff member will record the guest and resident’s information in the guest log. 

Rationale:

For the security of residents and property, it is important for staff to be aware of who is present in housing as access to one suite may engender access to other suites.  This policy also assists with enforcing the cohabitation policy.  Further, in case of emergency, Housing and Residence Life staff will have an accurate report of who is in the buildings. 


20.    Health & Hygiene Standards

Facilities must be maintained to a minimum healthy standard, not only for the maintenance of the spaces and the health of the individuals residing within the suite, but for well-being of all occupants.  Residents must keep kitchens and bathrooms reasonably clean and hygienic.  Trash should be removed weekly and is not permitted to overflow onto floor spaces.  Appliances should be regularly cleaned.  Spills should be cleaned.   Stove range drip pans should be regularly cleaned.  The Office of Residence Life will replace damaged drip pans, but an effort to clean the pans should be made.

Residents whose suites are not completely occupied are expected maintain a reasonable level of tidiness in common areas.   A reasonable level of tidiness would include, but is not limited to, keeping the floors clear of personal belongings, the counter spaces clear of excessive food and used kitchenware, and enough bathroom space clean and ready to use for the number of open spaces within the suite.  The Office of Housing and Residence Life reserves the right to determine reasonableness in cleanliness and tidiness and also what constitutes excessive food or trash in common spaces.

Failure to correct health and hygiene standard issues as determined by the Office of Housing and Residence Life within 3 days of written notification may result in cleaning fees being assessed to responsible individuals or to the total occupants of the suite.  Mediation will be offered and hygiene standards enforced if unreasonable cleaning habits are causing concerns between the residents of the suite.  Repeated violations of the policy may result in disciplinary action up to and including removal from housing. 

Rationales

Health and hygiene standards affect everyone within the suite, but also can create adverse living standards for neighbors within the unit, including attracting pests and vermin.  Unsanitary conditions left unchecked throughout the academic year can cause long term damages to the suite.   The impact of unreasonable amounts of trash, food waste, and bathroom waste on suitemate relationships is also of concern. 


21.    Identification Cards

Every student must carry their IU South Bend identification card at all times on campus and surrender it when requested by any official of the University.   Officials of the University include, but are not limited to, members of the faculty, Housing and Residence Life staff, Facilities Management staff, and Campus Police.  Every student must identify himself or herself properly when requested to do so by any representative of the University.

Rationale

Although most IU South Bend buildings and grounds are public space, it is essential for University representatives to be able to identify students to protect property, students, staff, and any who have legitimate business on campus.   River Crossing is a notable exception on campus in that it is not an open public space as it provides private living spaces for students.  This exception makes it more important that students be able to identify themselves to University representatives.  Non-student guests need to be registered (see Guest Policy) for identification purposes. 


22.    Inspections

(please see the Health and Hygiene Standards policy for more information)

Inspections address facilities issues, including but not limited to, the functionality and upkeep of smoke detectors, fire extinguishers, window screens, provided furnishings and appliances.  Sanitation, cleanliness issues and policy violations will also be addressed.  Residents will be required to make necessary corrections within 72 hours.  Health and hygiene issues not corrected after a follow-up inspection may result in fees assessed for remediation (See Health and Hygiene Policy).  Inspections shall occur twice a semester.  Residents will be given at least 72 hours’ notice prior to inspections.  Inspections may take place in the absence of the residents.  All room doors will be locked after inspections, regardless of how the door was found by the staff member(s).  Written notices will be left indicating any health and hygiene or safety and security issues that were discovered by staff, including a timeframe for correcting the issues.

Rationale:

Damages and health and hygiene issues have an adverse effect on suitemate relations, may impact the sanitation of other units, and may begin to create long-term, unseen damages to the units.  Therefore, the Office of Housing and Residence Life shall conduct two inspections per semester to insure the overall health and safety of the suites and houses.


23.    Keys & Card Access

Room keys/mailbox keys/cards will be issued when a resident checks into campus housing.  Residential students are responsible for the care and safekeeping of keys and cards. Lost or stolen room keys will result in a $100 lock replacement fee.  Lost or stolen mailbox keys result in a $25 replacement fee.  Replacement cards result in a $10 replacement fee. Lost keys should be reported Housing and Residence Life immediately.  Found keys can be turned in to Housing and Residence Life, Campus Police, or Parking Services.

The unauthorized possession, use, loan, or duplication of University-issued keys or cards is prohibited.  Propping of doors is prohibited.

Rationale:
The loss of key cards puts others in River Crossing at risk as a found card would allow a non-resident access to the suites.   Lost keys must be replaced and the core itself replaced to insure long time security of each bedroom door.  


24.    Lockouts/Key-In

Residents locked out of a suite or bedroom may request assistance from staff at the front desk of the Lodge (Community Building).  Residents receive one free key-in per semester.  Subsequent key-ins will result in a $10 key-in charge per incident.

Residents must show their key/card when requesting lockout assistance to ensure a lock or card replacement should not be ordered.  Housing and Residence Life will initiate a lock change/card replacement as necessary.

For lockouts/key-ins after 5:00 p.m. or on weekends, residents should contact the Resident Assistant (RA) on duty.  All after-hours and weekend lockouts/key-ins will result in a $20 lockout charge per incident. 

Rationales:

Residents are expected to be accountable for the security of their keys as poor key management can put themselves or the community in general at risk.  Further, the task of keying residents into their suites repeatedly pulls staff members away from other work and becomes a cost to the department that should be recouped.  The fees are used for facility repair and maintenance.


25.    Lost & Found

Lost University-issued keys, card access and student identification cards should be turned in to the Housing and Residence Life Office in the Lodge (Community Building).  Residents will receive notification to pick up lost items.  Unclaimed student identification cards will be destroyed after 30 days.  All other lost items should be turned in to the Parking Services Office, Administration Building 123A.   Parking Services is open Monday through Thursday from 8:00 a.m. to 5:30 p.m. and on Friday from 8:00 a.m. to 5:00 p.m.

Rationale:

It is most efficient to have one central lost and found area for the campus.  Therefore, residents are encouraged to turn found items to the Parking Services Office so that a proper and accurate inventory of items can be maintained.  However, key cards, keys, and student identification cards may be turned into Housing and Residence Life for the convenience of returning them to residents more quickly due to greater front desk operating hours.


26.    Lounges, Meeting Rooms & Common Areas

Common areas should be kept in a clean and orderly fashion.  Furnishings in lounges, study rooms and public areas are for the collective use of all residents.  Furnishings should not be removed from their assigned areas.  Possession of public-area furniture in individual suites is prohibited. 

Common areas, such as the study lounges (and to a lesser extent, the Great Room) may be reserved for private meetings.  Private reservations are limited to River Crossing related business or for academic purposes.  To reserve a space, please contact the main office at 520-5805 during regular business hours (Monday through Friday, 8am – 5pm).   Reservations need to be made 48 hours in advance.  Making a reservation one week prior is recommended. 

Rationale:

Completion of inventory-taking, maintenance and routine housekeeping all are more efficient when the common spaces are kept clean. 

Residents may need to reserve a larger space for personal events or studying than is provided within the suite.  Activities should be limited to residence life related or academic pursuits as it is resident dollars that pay for the space. 

27.    Mail Delivery

At River Crossing, all Mail is handled by the United States Postal Service.  The staff does not handle mail or place any objects within residential mailboxes.  U.S. Mail is delivered to residents via the U.S. Postal Service on a regularly scheduled postal service delivery dates.  Mail should be addressed as follows:

NAME
1735 Titan Drive
Mailbox #
South Bend, IN 46613

Mail should NOT be addressed to your suite.  You will be assigned a mailbox number during the move-in process.

Rationale:

Mail is more safely and efficiently delivered solely by the U.S. Postal Service.


28.    Mail Forwarding

Residents are responsible for completing a change of address with the U.S. Postal Service at least two weeks prior to check-out.  Change of address requests can be completed online at https://moversguide.usps.com or a hard copy of the request can be obtained at the front desk.  Undeliverable mail will be returned to sender. 

The Office of Housing and Residence Life updates residential addresses in the IU Onestart System.

Rationale:

The Office of Housing and Residence Life does not handle mail or postal claims in the summer.


29.    Maintenance

Only IU South Bend staff members or University-authorized contractors are allowed to conduct maintenance on/in campus housing facilities.  Residents are not permitted to make temporary or permanent changes including, but not limited to, painting, lofting of beds, removal of screens, construction of partitions, disassembly of furniture, or the installation of air conditioning units.  Residents are not permitted to access their utility closets.

Residents should report maintenance needs in a timely manner, including pest control requests and the replacement of light bulbs in university-issued light fixtures and smoke detector batteries.  Residents will be responsible for costs associated with pest control if no infestation is found by the contractor at the time of requested service.  Maintenance and custodial staff members will lock suite and bedroom doors and windows after service even if the bedroom or suite was open or unlocked upon entry.

Maintenance requests can be submitted to fixit@iusb.edu.  Non-emergency issues will be addressed during normal working hours. 

In the event of a maintenance emergency during normal business hours, contact the Housing and Residence Life Office at 574-520-5805.  After hours, contact the Resident Assistant on duty at 574-904-7718.

Emergency maintenance issues include, but are not limited to:

  • No heat
  • Power outages in an entire suite, floor, or building
  • Flooding
  • Structural damage that requires securing of an area
  • Broken windows
  • Alarms associated with fires or other disasters

Rationale:

Residents are not authorized to conduct repairs on IU South Bend property.  This is due to a variety for reasons that include, but are not limited to, potential lack of contractor’s license, obtaining appropriate building permits, union work agreements, and personal and public safety issues.   Painting and other changes to the décor or structure of the suite may require significant repair.  Although the cost will be passed on to the responsible resident, the timing to repair or replace may cause occupancy difficulties for the department in the future.


30.    Occupancy

The contract provides for the occupancy of a bedroom space with shared use of a kitchen, living room, and, in four bedroom units, three bath/vanity rooms.   Residents are not permitted to enter or use unoccupied bedroom spaces.   Unoccupied bedroom spaces may be assigned at any time by the Office of Housing and Residence Life.  Residents in a suite with an unoccupied suite are expected to keep the shared spaces at a reasonable level of cleanliness in preparation for a new resident arriving.   Storage spaces and sink spaces should be vacant and clean for a new resident to use.   Current residents may be fined or referred for judicial processes for failure to maintain a welcoming environment for potential new suitemates.

Housing and Residence Life reserves the right to consolidate residents together into suites if the contracted suite types are the same.  Four bedroom units with one or two residents will be consolidated with other units to create one more fully occupied suite, provided the sex of the residents is the same.   Two bedroom units with only one occupant are also consolidated into one fully occupied two bedroom suite, provided the sex of the residents is the same.   Consolidation mixers will be periodically held to assist residents in filling their suites by mutual choice.  However, failure to attend these mixers or inability to find a mutual request does not exempt residents from consolidation. 

Room changes may be made at the request of the resident.  Housing and Residence Life freezes room changes the first three weeks and the last two weeks of each semester.   Room changes requested during freezes may be appealed to the Assistant Director of Housing and Residence Life by emailing living@iusb.edu.  These will be considered on an individual basis by the Assistant Director. 

Rationale:

River Crossing is a residence life program that encourages students to learn to live and learn together.  Our housing program is based upon placing student residents together for the benefit that comes from learning in a shared living space.  This requires operations different than an apartment complex.  To that end, spaces are assigned by the bedroom and not by the suite.

Shared spaces require mutual agreement for cleaning and maintenance of those areas.  New residents should feel welcome and adequately provided with space and living area when entering a new suite.  A dirty or unmaintained space that leaves no storage for new residents is not welcoming.

Students may change rooms relatively freely during the semester with the exception of the freeze periods.  This is to make sure that the office can confirm open spaces, clean bedrooms and shared spaces adequately, and perform routine inspections of spaces.   One of the life skill benefits of residence life is learning to live with different people.  Students who feel they need to change spaces during freezes are encouraged to consult with a Resident Assistant and get advice or participate in negotiations to strategize ways to live with different people.   However, if an emergency move is necessary, residents may appeal the room freeze restriction to the Assistant Director of Housing and Residence Life.  The Assistant Director will make a decision to allow the move to occur within freeze or deny the request and ask the resident to remain in his or her space until the freeze has ended.


31.    Passive Participation

Residents or guests who are present in a room/suite and know that a violation(s) is/are occurring will be deemed complicit in the activity unless the person has immediately reported the situation to a University official and/or has left the room upon discovering the violation.

Rationale:

Many policies are in place to preserve the educational and safe climate of the residences.  Being present while a policy is being violated often is just as damaging to the climate of the residences as the actual violation.  Strong communities police themselves to some extent and this policy is meant to encourage and expedite positive choices by residents.


32.    Pets & Animals

Animals, including but not limited to dogs, cats, hamsters, reptiles, and birds, are not permitted in the residences.  Fish, in a well-maintained 15-gallon or less aquarium are permitted.  Fish tanks must be regularly cleaned and may be removed at the discretion of the Office of Housing and Residence Life.

Service animals are permitted with proper documentation.  Please contact the Office of Disability Support Services for more information.

Residence Life staff reserves the right to remove pets from suites and hold them until residents are able to demonstrate that appropriate measures have been taken to return or relocate the animal.  Residents still housing unauthorized animals after the initial confrontation may face fines or other disciplinary action.

Housing and Residence Life is not required to prove the unauthorized animal constantly resided in the residences at any time between staff sightings of the animal.  Therefore, if an unauthorized animal is found and the resident receives a warning, at any time after the warning the same animal is found in the residence, the charges will be assessed as if the animal were continually present from the time of the warning.

Residents are prohibited from feeding the wildlife in the area, particularly geese. 

Rationale:

The primary considerations are suitemate, cleaning, and safety issues.   It can be difficult to ascertain whether all suitemates, in double and quad spaces, are willing to have an animal share spaces.  The allergy issues that may present themselves to suitemates and others within the building can be troubling for many.  Further, pet dander and other allergens are very difficult to remove and will require carpet cleaning that may complicate summer cleaning schedules.  Serious pet damages may lead to carpet replacement issues that will have considerable impact on building maintenance scheduling.  Lastly, maintaining adequate safety for the residents and the pets is extremely difficult to manage.

Service animals are to be registered with the Office of Disability Support Services.  Due to the legal definitions of what constitutes a service animal and what accommodations must be made for the animal, the Office of Housing and Residence Life relies on the Office of Disability Support Services for determining the appropriateness of the accommodation.

The geese and other wildlife can present a safety and health concern for residents.  Therefore, any encouraging behavior, such as feeding the animals can create issues for the community. 


33.    Posting Policy

Community Building (Lodge) bulletin board space is available for authorized student groups and official University agencies with prior approval by the Gateway Information Desk staff. 

Postings in residences are limited to campus or student organization announcements, residence life programming and housing information.  Postings must be approved by the Gateway Information Desk staff and brought or sent to the Office of Housing and Residence Life for final approval.  Residence staff members will post approved flyers in designated residences.  Outdated, unapproved or improperly placed postings will be removed.

Indiana University facilities cannot be used to promote political parties or candidates.

Housing and Residence Life may post residence life and housing-related items in locations other than those specified above.

Rationale:

In keeping with the philosophy that the students who choose to live on campus are choosing their accommodations based on affiliation with the university, the institution may post campus-related information for residents’ benefit and information.  Other publicity, marketing, or postings would violate the privacy of our residents’ homes. 


34.    Recycling & Trash Removal

It is a resident responsibility to empty their provided bins into the single-stream recycling bins near dumpsters.  All items must be clean and dried before being placed in recycling bins.  Residents must dispose of trash in designated dumpsters and receptacles.  Disposal of trash elsewhere on campus housing property is not permitted and may result in fines or other disciplinary action.  Trash cans on walkways near residences on housing property are intended for incidental trash.  Excessive resident suite trash found in these cans may result in fines or other disciplinary action for resident(s), if the identity of the policy violating resident(s) can be established.

Rationale:

River Crossing is a sustainability-oriented residence life program.  Residents are encouraged to recycle properly into the single-stream recycling centers to reduce the overall ecological footprint of River Crossing.  Cleaning recycled materials is important for proper recycling.  Failure to do so may lead to the recycling company fining River Crossing. 

Trash is to be removed regularly for safety and hygiene of the suite and the community.  Please see no. 20 Health and Hygiene Standards Policy for more information.


35.    Refrigerators & Electrical Appliances

All suites are equipped with major kitchen appliances (stove, microwave, refrigerator, and dishwasher).  The University discourages the use of electrical appliances in student bedrooms.   Appliances with an exposed heating element (such as toasters and hot plates) are restricted to the kitchen.  Their use is prohibited in student bedrooms.  Refrigerators in student bedrooms must not exceed 5.0 cubic feet in size and must be in good operating condition.

Rationale:

The suites are already furnished with major appliances.  Electrical appliances, particularly those with exposed heating elements, represent a fire safety risk and should only be used in the kitchen.  The electricity draw for additional appliances exceeds the designed usage for the units. 


36.    Residential Parking

Residents with vehicles must obtain a parking permit from Parking Services to park on campus.  Residents are assigned to Lot R near campus housing, 24 hours a day, and 7 days a week.  Residents may also park on main campus weekdays between 7:00p.m. – 7:00 a.m. the next day and any time on the weekends. 

For information about guest parking, contact Parking Services or the Office of Housing and Residence Life.  Guest parking permits are available after 5pm at the Lodge (Community Building).  They are good for one weekday night or for two consecutive weekend nights.

Rationale:

Not all residents will have a vehicle to park.  Therefore, the cost of the parking permit cannot be built into housing costs.   Guest permits for multiple weekdays should be purchased for guests at the Parking Office.  However, after the Parking Office closes at 5:00 p.m., residents may obtain a one night temporary permit at the Housing and Residence Life Office until 10:00 p.m.   This is intended to allow residents the opportunity to legally allow a guest to park at River Crossing for one night when the guest arrives in the evening. 

37.    Roofs, Ledges, & Walls

The unauthorized use of ledges, roofs, or the scaling of exterior walls for any purpose is strictly prohibited.

Rationale:

For the safety of all residents, as well as the structural integrity of the buildings, dangerous practices such as these are prohibited.


38.    Room Entry

The University reserves the right to enter suites and bedrooms in performance of duties, including, but not limited to, law enforcement purposes, custodial services, safety inspections, repair and maintenance, pest control and emergency situations.  Health and safety checks are done once a semester.  Notices will be posted at least 24 hours prior to the inspection.

Authorized university officials may enter under the following circumstances:

  • Law enforcement:  Any law enforcement agency having jurisdiction may, in performing its statutory duties, conduct a search in accordance with legally defined procedures governing search and seizure
  • Custodial:  Authorized university personnel may enter residents’ rooms or suites to perform the routine custodial services provided as a part of a housing contract.
  • Safety Inspections:  See Health and Safety Inspections Policy
  • Maintenance:  Authorized university personnel may enter a room to make improvements or repairs, to provide routine maintenance services, and to recover university-owned property.  Whenever possible, residents will be given at least 24-hour notice.  Emergency repairs to ensure safety and security of the building may be conducted without 24-hour notice.
  • Probable Cause:  Authorized university officials may enter a room or suite when there is probable cause to believe that violations of university or civil regulations are being committed and that a delay to procure a search warrant would endanger the health and safety of the residents or result in the probably destruction of evidence.  Probable cause means having reasonable grounds for suspicion, supported by circumstances sufficiently strong to justify a cautious person’s belief that a party is committing an illegal act.

Occasionally, a student may wish to have staff enter their room or suite to retrieve an item that may be delivered to a third party.  Students may give staff the right to enter their room to retrieve items by emailing living@iusb.edu from their IU South Bend email accounts.   A phone call will not suffice.  This email must include the name of the third party.  The third party must present identification.  With this email on record, two (2) staff members will enter the suite or bedroom to retrieve the item and deliver it to the third party.

Rationale:

To preserve the structure and academic climate of the residences, University Officials may enter resident rooms and suites to conduct health and safety inspections, perform emergency aid, or investigate crimes.   Resident privacy is to be considered and respected at all times.  Entering a suite or room without one of the five criteria being met is prohibited.


 

39.     Solicitation & Selling

Door-to-door selling or solicitation is prohibited in all campus housing facilities.  Notify a Housing and Residence Life staff member or Campus Police of the presence of salespersons or solicitors in or around campus housing.  Residents of campus housing and student organizations must obtain permission, conform to campus policies, and not be in conflict with State Board of Health regulations, University contract agreements, or suppliers.

Rationale:

Solicitors who have no legitimate University business present a security risk.  Further, the purpose of Residence Life is to provide an academically and community focused environment.  Solicitors performing door-to-door marketing or selling disrupts the community.  Further, the University has entered into exclusive vending relationships with preferred businesses.  Allowing solicitors to market or sell to residents may represent a breach of contract.  Finally, without documentation of following University and Health Board regulations, solicitor products may present a health and safety risk to residents.


40.    Sound Equipment

Sound and audio equipment volumes should be at a level that is not disruptive to the community.  Speakers are not allowed in the windows.  Standard-size pianos, organs, and guitar amplifiers are prohibited in suites.  The use of electronic audio equipment is a privilege that may be revoked if used in a way that interferes with maintaining an atmosphere conducive to study. 

Rationale:

The atmosphere of academic success and respect for others is central to the mission of Housing and Residence Life.   Music, television, games and other potentially loud activities can be very disruptive to the community. 


41.    Sports & Recreational Use of Facilities

Corridors, lounges, public areas, and parking lots are not to be used for sporting events or horseplay.  The use of skateboards is prohibited on University property.

Rationale:

This policy is designed to prevent damage and injury to residents and property.  Residents wishing to engage in sporting or physical activity are encouraged to visit the Student Activity Center and/or the Recreation Field.


42.    Secondary Relationships

Resident Assistants and professional staff members have a primary relationship with residents that are professional or educational in nature.  Any other relationships that exist are secondary and subordinate to the primary.  As such, relationships that exist in other contexts such as within group memberships or in romance are to be disclosed to the immediate supervisor. 

Rationale:

Given the authority that exists between residents and staff, abuses of power or role confusion between residents and staff or staff members and senior staff members can exist and may be serious in nature.  The department cannot and will not dictate staff member relationships or memberships.  However, to best manage potential power abuses or perception of favoritism, nepotism, and/or any other ethics violations, staff should disclose to his/her immediate supervisor when these relationships develop.    The supervisor and staff member will develop a strategy to manage perceptions and limit potential unethical or abusive situations.  These strategies may include changing the work assignment of a staff member or the living assignment of a resident.  They may also include behavior agreements. 


43.    Storage

There are no on-campus storage facilities available for campus residents.  Possessions must be stored in assigned bedrooms and suites.  Storage is not permitted in corridors, stairwells, public areas, balconies, patios, or utility closets.

Rationale:

Storing in public areas may result in health and hygiene and safety issues for all residents.  Storage facilities do not exist for any exceptions.


44.    Temporary Policies

Local and/or temporary policies and procedures may be necessary in order to ensure appropriate community living.  All temporary policies will be announced via email, social media outlets, signs, and meetings held by staff members.  The terms of the policy, such as duration of the temporary policy, will also be provided.

Rationale:

It may be necessary to enact a policy due to unforeseen circumstances, such as damages to the building, states of emergency or weather/environmental conditions.


45.    Tobacco-Free Policy

The Tobacco-Free Campus Policy became effective January 1, 2008.  The use or sale of tobacco or tobacco products is prohibited on university owned, operated, or leased property.

The parking lot and garage owned by the University are included in the ban.  However, the use of tobacco products in personal vehicles is allowed, provided users make a reasonable effort to contain smoke and smoking materials inside the vehicle. 

As of July 2012 all Indiana public buildings are smoke free within 8 feet of the building.  This means that students smoking within 8 feet of River Crossing residences may be cited by the police. 

Rationale:

Indiana University has determined that all campuses will be smoke-free in order to promote the health and well-being of employees, students, and other constituents.