How Do I Access Electronic Resources/Databases From Off-Campus Locations?
Because of licensing agreements, most of the electronic resources/databases linked from this site require an IU South Bend student or staff ID and password. Anyone trying to connect to these services from home using a commercial Internet service provider such as America Online or Comcast will have to enter a valid IU South Bend student or staff ID and password in order to be recognized as an authorized user.
If you prefer to use the virtual private network software (VPN), instructions can be found on the IT website. Please contact the IT Help Desk (574-520-5555) with any questions about the campus VPN.
Troubleshooting Remote Access to Library Resources
If you have been unsuccessful connecting to library resources, please review our troubleshooting suggestions below.
Log into WebMail at https://webmail.iu.edu/sb. When prompted to log in, enter:
If you cannot log into WebMail, try re-setting your password at https://passphrase.iu.edu/.
If you cannot re-set your password, call the IT helpdesk at (574) 520-5555 to verify your status as a currently enrolled student, faculty, or staff member.
Check Browser Settings
Use this button to see if you have cookies enabled.
Cookies Enabled is a default setting in both Internet Explorer and Firefox. If your cookies are disabled, follow these steps to enable your browser cookies:
- Internet Explorer - go to Tools, Internet Options, and click on the Privacy tab.Move the slider to the bottom to allow all cookies, and then click OK.
- Mozilla Firefox - please search "enable and disable cookies" at Mozilla Support.
If you need further help
For questions about the Schurz Library Proxy, please contact: Head of Electronic Resources at (574) 520-4189 or via e-mail to email@example.com.
For questions about searching the databases, please contact: Schurz Library Service Desk at (574) 574-4441. You can also send e-mail to firstname.lastname@example.org.
For questions about your Library barcode, please contact: Circulation Supervisor at (574) 520-4380 or come to the Circulation Desk at the Schurz Library any time the building is open.
Last Reviewed: 03/2014