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If you forget your group or departmental account password

At Indiana University, every group, department, or student organization account has an official "owner" or sponsor, usually a faculty member. This account owner is the only person authorized to change the group account password, even if there are other people who regularly log into and use the account.

If you are the account owner, you can have the password reset by visiting the IT Helpdesk, in person, with a photo ID.