||What system is my e-mail on, configuring software, accessing e-mail.
|Problems sending or receiving e-mail
||Slow mail, missing mail, bounced mail, forwarding loops.
||Folders, filters, archiving, downloading.
||Sending, viewing, downloading, and forwarding attachments.
||IU addresses, other addresses, personal address books.
|Sending e-mail to groups of people
||Majordomo, LISTSERV, personal distribution lists, class rosters.
||Viruses, hoaxes, filters.
||Spam, chain mail, fraudulent e-mail, filters.
||Mass mailings, harassment, spoofing, fraud.