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Telephone Quick Reference

How to Use Your Multi-Line Telephone

CALL FORWARD - Permits you to reroute ALL incoming calls to another number.

  • To Activate - Without lifting handset ... press Forward key (flashing indicator) ... dial number where calls are to be forwarded. Press Forward key again (indicator goes on and stays on).
  • To Cancel - Press Forward key (indicator goes off).

CALL PICKUP - Allows you to answer another phone in your area.

  • To Respond - Lift handset ... (hear dial tone) ... press Call Pickup key or dial 1 then 3 ... answer call.

CALL TRANSFER - Allows you to transfer a call to another number without the caller re-dialing. 

  • To Activate - Press Transfer key ... dial number ... announce caller in privacy ... press Transfer key again ... hang up. 

6-WAY CONFERENCE/  CONSULTATION HOLD  - Lets you add more people to the call while talking to the first person. 

  • To Activate - Press Conference key ... dial number ... announce conference ... press Conference key again ... repeat procedure for additional conferees (up to six parties, including yourself).

MESSAGE WAITING - Allows you to access your Voice Mail messages.

  • To Respond - Message indicator flashes ... lift handset ...
    • press Message key ... retrieve message from voice Mail. OR
    • Hear special dial tone ... dial Voice Mail Number ... receive messages.

How to Use Your Telephone Single-Line

CALL FORWARD - Permits you to reroute ALL incoming calls to another number.

  • To Activate - Lift handset ... dial #, 1 ... hear dial tone ... dial number where calls are to be forwarded ... hang up.
  • To Check Status - Listen for stutter tone.
  • To Cancel - Lift handset ... dial #, 1 ... hear dial tone ... hang up.

CALL PICKUP - Allows you to answer another phone in your area.

  • To Respond - Lift handset ... dial 1 then 3 ... answer call.

CALL TRANSFER - Allows you to transfer a call to another number without the caller re-dialing. 

  • To Activate - Press the switchhook or the FLASH button ... hear special dial tone ... dial number ... announce caller in privacy ... hang up.

6-WAY CONFERENCE - Lets you add more people to the call while talking to the first person. 

  • To Activate - Press the switchhook or the FLASH button ... hear special dial tone ... dial number ... announce conference ... press switchhook or FLASH button to connect all callers ... hang up when conference is completed.

CONSULTATION HOLD - Permits you to talk privately with a third person while the original person is "on hold."

  • To Activate - Press the switchhook or the FLASH button ... hear special dial tone ... dial number ... consult privately ... allow consulted party to hang up ... you are reconnected to your original call.

MESSAGE WAITING - Allows you to access your Voice Mail messages.

  • To Respond - When a message waiting indication is given, an audible signal (a broken dial tone) will be heard when you pick up the phone. Dial the main Voice Mail number, 4848. Dial your 4 digit passcode.